Privacy statement for www.holcim.com.au
- network identity of the computer system (IP address)
- domain name and information regarding what pages are accessed
This information is used for the purposes of statistical analysis, capacity planning and research on usage patterns to further improve the site. Information volunteered by you, such as e-mail address, name, address, phone and company details is used for the express purpose for which it was disclosed. Holcim Australia does not disclose or publish personal information collected through the web sites without consent. Access to this information is restricted to Holcim Australia staff and Holcim Australia's consultants who are bound to respect the privacy of the information.
Holcim Australia takes all reasonable security measures to protect personal information from loss, unauthorised access or modification. Holcim Australia reserves the right to gather more extensive information about any attempted access to its web site which raises security issues and, where necessary, to make disclosures to relevant authorities.
Updating this Internet Privacy Statement
Holcim Australia web sites will be continually improved and enhanced with new services, which may change the way we manage personal information. The content of this Internet Privacy Statement may be updated from time to time to reflect this, so we suggest that you return to this privacy statement on a regular basis and carefully read the information provided.
Please note that the World Wide Web is a publicly accessible system. Making personal information voluntarily available online is done at your own risk.
Whereas Holcim appreciates your interest in this website and respects your privacy and personal sphere, Holcim also recognizes the importance of protecting the privacy of personal data which may be collected by visiting Holcim Group websites.
While such information is processed according to the legal provisions valid for the countries in which the websites are maintained, those websites may include, however, links to third party websites which are not covered by this privacy statement and for which Holcim has no responsibility or liability.Holcim collects personal data, when voluntarily submitted by visitors. These data are used for internal purposes stated at the location where provided, i.e. for ordering press releases, annual reports, other information or for job applications, within Holcim only, which may include its communication to other companies within the Holcim Group.
By submitting your data to this website, you expressly agree to its use and possible transborder transmission.
By sending us an e-mail you may have access to your personal data and may have deleted, corrected or revised it.
Holcim may make use of "cookie" technology to measure site activity and to collect such information as i.e. browser type and operating system, metrics, geographical location, on an anonymous, aggregate basis, in order to tailor information to suit your individual preferences.Children and young people under the age of 18 are advised to get permission from a parent or guardian before submitting personally identifiable data to Holcim websites.
Copyright © 2001-2009 Holcim Ltd, CH-8645 Jona/Switzerland. All rights reserved.
Holcim Group Support Ltd
This policy applies to Holcim (Australia) Pty Ltd and its holding companies and subsidiaries in Australia (Holcim Australia).
Holcim Australia respects the privacy of individuals. This policy outlines the way we manage personal information that we collect or that is provided to using compliance with the National Privacy Principles (Principles) contained in the Commonwealth Privacy Act. In summary, the Principles describe 'personal information' as information (or an opinion) relating to an individual that can be used to identify that individual.
Why does Holcim Australia collect personal information?
Holcim Australia is a leading producer and supplier of aggregates, concrete (readymix) and concrete pipe and products. To operate our businesses, we need to collect some information about the people we deal with. Collecting personal information is also necessary in some circumstances to meet our legal obligations.
What kind of personal information does Holcim Australia collect and how does Holcim Australia collect it?
Holcim Australia generally collects and holds personal information about:
- our employees;
- contractors who provide services to Holcim Australia;
- our customers;
- our suppliers;
- job applicants; and
- other people who may come into contact with Holcim Australia or one of Holcim Australia's businesses.
The type of information we collect varies, depending on the purpose, and may include (but is not limited to) name, address, contact details, credit information and marketing information. This information may be obtained by way of forms filled out, information provided in person or by telephone by the individuals themselves, or from a third party (for example, a reference).
How do we use personal information and to whom may we disclose it?
In general, Holcim Australia uses personal information to:
- provide products or services that have been requested;
- maintain relationships with suppliers and contractors;
- provide ongoing information about Holcim Australia products and services to Holcim Australia customers; and
- comply with legal obligations.
Depending on the product or service concerned, personal information may be disclosed to:
- other divisions or organizations within Holcim Australia;
- service providers and specialist advisers to Holcim Australia who have been contracted to provide Holcim Australia with administrative or other services;
- insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law;
- credit reporting or reference agencies or insurance investigators; or
a person authorised by an individual.
Generally, we require that organisations outside Holcim Australia, who handle or obtain personal information as service providers to Holcim Australia, acknowledge the confidentiality of this information, undertake to respect any individual's right to privacy and comply with the Principles and this policy.
In most cases, if you do not provide information about yourself that Holcim Australia has requested, Holcim Australia may not be able to provide you with the relevant product or service.
How do we treat sensitive information?
The Privacy Act defines 'sensitive' information as information about a person's racial or ethnic origin, religion, membership of political bodies, trade union or other professional or trade association, sexual preferences, criminal record or health. Sometimes it may be necessary to collect sensitive information. If you provide Holcim Australia with sensitive information, it is Holcim Australia's policy that this information will be used and disclosed only for the purpose for which it was provided or another directly related purpose, unless you agree otherwise, or unless use or disclosure of this information is allowed by law.
The way we use tax file numbers and information received from a credit reporting agency about an individual is also restricted by law.
How do we manage personal information?
Holcim Australia trains its employees who handle personal information to respect the confidentiality of that information and the privacy of individuals.
How do we store personal information?
Holcim Australia is required by the Principles to safeguard the security and privacy of your information, whether you interact with us personally, by telephone, mail, over the internet or other electronic medium. This includes an obligation to take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. The Principles also require Holcim Australia not to store personal information longer than necessary. Where
Holcim Australia no longer requires any personal information that we hold, we will destroy that personal information or remove details which may identify individuals
How do we keep personal information accurate and up-to-date?
Holcim Australia seeks to ensure that the personal information it holds is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We encourage you to contact Holcim Australia as soon as possible in order to update any personal information we hold about you. Holcim Australia contact details are set out below.
Can you check what personal information about you is held by us?
You may obtain access to any personal information which Holcim Australia holds about you, unless one of the exceptions in the Principles applies. To make a request to access information Holcim Australia holds about you, please contact Holcim Australia in writing. Holcim Australia will require you to verify your identity and to specify what information you require. Holcim Australia may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
What if you have a complaint?
How do you contact us?
If the particular Holcim Australia business or activity is unable to deal with a privacy complaint to your satisfaction, please contact Holcim Australia by e-mail, phone, facsimile or post:
Holcim (Australia) Pty Ltd
(and its subsidiaries)
Holcim Australia Privacy Officer
Holcim (Australia) Pty Ltd Tower B, Level 8, 799 Pacific Highway
Chatswood NSW 2067
Telephone: (02) 9412 6600 Facsimile: (02) 9412 6601
E-mail: Complete the electronic form on the Contact page of our website at www.holcim.com.au
Updates to this Policy