Contact

Our teams across Australia are on hand to help with orders, quotes, accounts and general enquiries. Choose the option that best matches what you need, and we’ll make sure you reach the right people first time.

How can we help?

I want to order concrete

Holcim supplies ready-mix concrete for residential, commercial and infrastructure projects across Australia, including ECOPact low-carbon concrete and Geostone decorative concrete. Our team can help with mix selection, quotes and delivery scheduling.

I want to order aggregates or quarry products

Holcim supplies a broad range of aggregates and quarry products for infrastructure, construction, landscaping and specialist applications, from recycled and natural aggregates to sands, roadbase and rail ballast.

I’m interested in recycled materials and circular construction

Holcim’s Recycling Solutions help reduce waste, cut reliance on virgin raw materials and support lower-impact construction. They include:

  • Aggneo®: high-quality recycled aggregates for roads, drainage, foundations and other civil works
  • ECOCycle®: circular technology that reuses construction and demolition materials (CDM), with products containing at least 10% independently verified recycled CDM
I need precast concrete solutions

Humes, a division of Holcim Australia, designs and manufactures engineered precast concrete solutions, including pipes, culverts, arches, tunnelling segments, and stormwater and sewer systems.

I want to manage my concrete orders online

Holcim concrete customers can use eZyBiz, our free customer portal and app, to manage concrete orders without picking up the phone. Available on smartphone, tablet and desktop, eZyBiz lets you:

  • view forward orders and track deliveries live on a map
  • receive delivery notifications
  • retrieve digital delivery dockets
  • access invoices, credit notes and account statements
  • set up multiple users with personalised access levels

To register, you’ll need your customer code, which appears on your invoice. For help getting set up, call Customer Service on 13 11 88 or speak to your Account Manager.

I have an accounts payable or payment enquiry

For statements, invoices and payment enquiries, email 2900-aush@holcim.com or call 1300 114 211.

I want to apply for a credit account

To open a trade account with Holcim, complete our online credit application.

I’m a supplier or want to become one

Find our Supplier Pack, Standard Purchase Terms, Code of Ethics for Suppliers and contractor safety requirements on our procurement page.

Existing suppliers can check purchase order details, invoice status and payment dates through the myHolcim Vendor Portal. For other payment enquiries, see Accounts Payable above.

If you receive an order or quote request you’re unsure about, check that it comes from an @holcim.com address and forward a copy to hanz-webmaster@holcim.com for validation.

I’m interested in a career at Holcim

We’re always looking for talented people to join our teams.

I want to report an integrity or compliance concern

Holcim is committed to a culture of speaking up. If you know of or suspect misconduct relating to Holcim’s business, including conduct that may be illegal or breach our Code of Ethics or policies, please report it through the Holcim Integrity Line.

The Integrity Line is a safe, anonymous and confidential service, open to employees and external parties. It is run by an independent external provider and is available 24 hours a day, 7 days a week. Anyone who reports a concern in good faith is protected against retaliation.

Call +61 2 8284 6262 (charged at local rate)
Holcim Organisation Code: 117634

The Integrity Line is not for emergencies. If you need emergency assistance, contact your local emergency services.

I’m a journalist or media representative

This contact is for media enquiries only. For orders, quotes, deliveries or accounts, please use the numbers above or the enquiry form below.

Contact our Media Relations team led by Natasha Adamsas at Natasha.Adamsas@holcim.com or +61 401 078 780.

I want to find a Holcim office

Head Office
Level 40, 100 Miller Street
North Sydney NSW 2060

State Office NSW
7-9 Irvine Place
Bella Vista NSW 2153

State Office QLD (including Humes Head Office)
Level 2, 339 Coronation Drive
Milton QLD 4064

State Office SA
1 Coglin Street
Brompton SA 5007

State Office VIC
Level 3, 290 Burwood Road
Hawthorn VIC 3122

State Office WA
Level 4, 233 Adelaide Terrace
Perth WA 6000

For orders and quotes, please call the numbers above rather than our offices.

Send us an enquiry

Can’t find what you need? Complete the form below and we’ll direct your enquiry to the right team.

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Frequently asked questions

How do I order concrete from Holcim Australia?

Call 13 11 88 to order ready-mix concrete or request a quote. Our team can help you choose the right mix for your project and arrange delivery from your nearest Holcim concrete plant.

How do I order aggregates or quarry products?

Call 1300 555 277 to order aggregates, sand, roadbase and other quarry products, or to request a quote. You can also find your nearest Holcim quarry on our locations page.

Does Holcim Australia supply recycled aggregates?

Yes. Aggneo® is Holcim’s range of recycled aggregates for roads, drainage, foundations and civil works, and products with ECOCycle® inside contain at least 10% independently verified recycled construction and demolition materials. Call 1300 555 277 to discuss recycled options for your project.

How do I contact Humes?

Call Humes national sales on 1300 361 601 for precast concrete pipes, culverts, tunnelling, stormwater and sewer solutions. Humes is a division of Holcim Australia, with its head office in Milton, Queensland.

Does Holcim supply low-carbon concrete?

Yes. Holcim’s ECOPact range of low-carbon concrete is available across Australia. Call 13 11 88 to discuss ECOPact options for your project.

Does Holcim supply decorative concrete?

Yes. Geostone is Holcim’s range of decorative concrete, available in a variety of colours and finishes. Call 13 11 88 to discuss Geostone options for your project.

Can I track my Holcim concrete delivery or get a copy of my docket online?

Yes. Holcim concrete customers can use the free eZyBiz app or customer portal to track deliveries live, view forward orders, and download dockets, invoices and statements. Register using the customer code on your invoice, or call 13 11 88 for help getting started.

How do I open a credit account with Holcim?

Complete the online credit application at holcim.com.au/credit-application. Once approved, you can order concrete, aggregates and precast products on account.

Who do I contact about an invoice or payment?

Email 2900-aush@holcim.com or call 1300 114 211 for statements, invoices and payment enquiries.

How do I become a supplier to Holcim Australia?

Visit holcim.com.au/procurement for our Supplier Pack, Standard Purchase Terms, Code of Ethics for Suppliers and contractor safety requirements. If you receive a purchase order or quote request that doesn’t come from an @holcim.com email address, forward it to hanz-webmaster@holcim.com before acting on it.

Where is Holcim Australia’s head office?

Holcim Australia’s head office is at Level 40, 100 Miller Street, North Sydney NSW 2060. We also have state offices in Bella Vista (NSW), Milton (QLD), Brompton (SA), Hawthorn (VIC) and Perth (WA). For orders and quotes, call 13 11 88 for concrete, 1300 555 277 for aggregates or 1300 361 601 for Humes.

How do I find my nearest Holcim plant or quarry?

Use our locations page to search for concrete plants, quarries and Humes sites across Australia, including addresses and contact details.

How do I report an integrity or compliance concern?

Report known or suspected misconduct through the Holcim Integrity Line on +61 2 8284 6262, quoting organisation code 117634, or online via holcim.com/speakup. The service is anonymous, confidential and available 24/7 to employees and external parties.

How do I apply for a job at Holcim Australia?

Search current roles at Holcim Australia. You can also browse opportunities with Holcim in New Zealand and across the global Holcim Group.

Who do I contact for media enquiries?

Journalists and media representatives can contact Holcim Australia’s Media Relations team at Natasha.Adamsas@holcim.com. Please note this contact is for media enquiries only.

Where can I follow Holcim Australia on social media?

Follow Holcim Australia on LinkedIn for company news, projects and career opportunities, and on YouTube for videos from Holcim Australia and New Zealand.

What are Holcim’s social media community engagement guidelines?

Thank you for joining the Holcim community. Please read these guidelines, designed to keep our followers and friends safe online.

Holcim is responsible for protecting and maintaining the integrity of this community. While we actively encourage this community to get involved by posting, commenting and taking part in discussions, we do have some basic rules.

Holcim will remove content if it:

  • is obscene or disrespectful
  • is irrelevant to the aims of the Holcim community
  • is irrelevant to the original post
  • is judged to be spam
  • is abusive or threatening to the Holcim community or individuals within it
  • distributes false and/or misleading information
  • advertises or promotes products and/or services
  • repeatedly posts the same information